Wicked Smaht
yes we did

SMART REMOTE HANDS SERVICES


Remote hand services from Boston Remote Hands offers a flexible remote hand service when you need it at a fraction of your local datacenter cost. With our services we are an extension of your staff and we work well with your team.

LEVEL OF SERVICE


Ongoing: Maintenance and hourly block purchase. This service allows for one technician to perform any task below that you require.
Hourly: Preplanned 48 hour notice hourly work which includes rack and stack and all of our items listed below.
Emergency: Our emergency service is used for emergencies or on call rotation.

    INCLUDED


  • Rack and Stack (Servers and Switches)
  • Reading out, describing, or reporting on a display or indicator lights
  • Hot swapping hard disks
  • Checking cables
  • Power-cycling, resetting or rebooting equipment
  • Receiving goods sent and un-packaging and delivering to cage or cabinet
  • Swapping hard drives, memory, RAM, motherboards, CPU's, and RAID cards
  • Installing or removing OS or software
  • Recurring maintenance/actions

  • In Addition to Basic
  • Ticket & Troubleshooting
  • Installing or removing OS or software
  • Adjust/add network configurations
  • Structured Cabling (running of cables)
  • Configuring routers, switches, and other network equipment under instruction.

  • Please email sales to see if your request falls into this category.


Our Company

Boston Remote Hands fills the gap between your staff and what you need done and when you need it.



sales@bostonremotehands.com

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Boston Remote Hands an Axcelx Technologies LLC Company