Remote hand services from Boston Remote Hands offers a flexible remote hand service when you need. With our services we are an extension of your staff and we work well with your team.
LEVEL OF SERVICE
Ongoing: Maintenance and hourly block purchase. This service allows for one technician to perform any task below that you require.
Hourly: Preplanned 48 hour notice hourly work which includes rack and stack and all of our items listed below.
Emergency: Our emergency service is used for emergencies or on call rotation.
- Rack and Stack (Servers and Switches)
- Reading out, describing, or reporting on a display or indicator lights
- Hot swapping hard disks
- Checking cables
- Power-cycling, resetting or rebooting equipment
- Receiving goods sent and un-packaging and delivering to cage or cabinet
- Swapping hard drives, memory, RAM, motherboards, CPU's, and RAID cards
- Installing or removing OS or software
- Recurring maintenance/actions
Please email sales to see if your request falls into this category.